1(866)846-5720
Call Now! 1(866)846-5720

Read what people are saying
about Precision Garage Door

Precision Garage Door of Tucson
has received 7 reviews, averaging 1.00 Stars:
Review:

Don't recommend this company. Extremely expensive even with so called discounts. Owner sent me an email to write a review, if I had any problems he wanted me to contact him. I tried, never received a phone call back. I feel I was taken advantage of and my garage door problem was not fixed even though they came out twice.
Michelle McClenaghan
Service Provided:
Garage Door Repair
Review:

This company doesn't deserve a starwish I could give a Negative 5 star rating! I am reporting them to the Better Business Bureau. Absolute service and worst company I have ever had to deal with. Second time replacing a spring in less than 6 years. Purchased a brand new top of the line door/parts. Company calls me within 1 hour of my appointment (booked day before) and informs me that I need to provide THEM my copy of any agreement or warranty otherwise I will be charged. Tech said he "didn't have time" to look it up. I called and spoke to a Melissa who informed me that they had NO records of my contract and warranty and everything older than 2015 "had been lost" and it was the customers responsibility to produce PROOF of purchase and warranty!!! When tech finally show up ( 6:00pm)two after After my appointment time (4-6pm)window. He did NOT have the part. He said there would be NO labor or part charge and he apologized and said he had to run over to the warehouse. He left and NEVER called or Showed up with any part! Worse yet, he told his dispatch that the CUSTOMER had to reschedule for Monday or Tuesday. We knew nothing of this! I called the next day and complained. Thankfully Precision was open on Saturday and sent a tech out 4 hours later after I complained 6-8pm was too late and I could not get my car out of the garage because duffus took apart my door spring leaving it completely unusable! Meantime the new tech Ryan new NOTHING of the specific part that I needed and had no idea what was going on. He called his dispatch and by the grace of God he HAD the part on his truck otherwise I would have been screwed (again). Then, once it was fixed I GOT BILLED $219.00 in labor cost! Worst purchase ever! Now I am stuck with these assholes as long as I own my home. FML!
Doug Streeter
Service Provided:
Broken Garage Door Spring Repair
Review:

I'd like to give "zero" stars. I was SHOCKED to have my service charge from a couple years ago of $55.00 to a jaw dropping $195.00!!!!!!! That's just highway robbery. When I asked the represent when scheduling the repair on the phone...she told me they don't do service charges any longer. The repairman will give me the costs. We have a lifetime parts warranty...and it sounds like we are being penalized for it. When I called back into the company today, after given the $195.00 price quote...the representative on the phone verified that is the charge. I'm not sure why I wasn't told that the previous day on the telephone.
Geralyn Neely
Service Provided:
Garage Door Opener Repair
Review:

I hate this door. I have had nothing but trouble. I wish I just had my old door back at least it worked. After all the problems now my remote will not work. Have to have another service call. Not Happy. I have only had it two months.
Virginia Sparks
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I called and asked about your service because a spring broke. They could not provide the service that day! I't doesn't surprise me because the last time you were here all the guy did was be-rate my door. I spent a few bucks at home depot and had the door fixed myself. You people are such rip off artists!
Roger Shelton
Service Provided:
Garage Door Opener Repair
Product:
Cables
Review:

Precision did install my new garage door but one month later than they promise. One panel had dents inside and they promised to replace in with in 30 days. Two month later still no replacement. Door needs to have adjusted every time when it is go up or down makes terrible noise. I'm not happy with Precision service and product. Will not recommend to anyone.
Edward Chayka
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Correct Name is: Jack Van Peppen We had a different company come to correct all that was done incorrectly two weeks after 2nd visit from your technician. This was an expensive experience.
Jack Zentappen
Johnny Sanchez Service Provided:
Broken Garage Door Spring Repair
Technician: