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Jacob Ward
Tech ID#: 17
Reviews: 34
Average: 5.00 stars

Jacob Ward

Technician
Jacob Ward has received 34 reviews, averaging:

Jacob Ward's Bio:

Jacob is an Arizona native and finished out his high school years in Tucson. Prior to working for Precision Door Service he was a foreman in the electrical industry for many years. In his spare time he enjoys cooking on the barbecue grill and spending time with his friends and family. You'll love your service with a smile experience with Jacob.
Review:

very efficient, good work
Wiley Murphy
Jacob Ward Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Service was prompt, efficient, and courteous. The technician knew exactly what to do, explained the issue and fixed it quickly.
Jack Ferguson
Jacob Ward Service Provided:
Garage Door Repair
Technician:
Review:

Great guys..great hob..professional and thorough
Kevin Mccue
Jacob Ward Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Great service from the estimate of the new door, the ordering of the garage door, scheduling of the service to install and the installation. I was told what to expect ever step of the way. At our HOA Community we have very strict garage door style specifics. During estimate tech made sure it was within the guidelines and type acceptable. During installation Jacob was spot on-on time-met installation time expected-cleaned up-hauled the old door away and Jacob took the time to make sure the door met my expectations before finalizing the bill. Thanks
Edward Helmbrecht
Jacob Ward Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Our Torsion Spring snapped On a hot Saturday afternoon. After getting over the frightening and sudden sound, and determining the cause of the problem, understanding I could not open my garage door, realizing all vehicles are trapped inside. Next realization, is the is not an easy fix without parts, tools, or experience. Straight to the computer for a Google search - "Garage door service - Tucson". Web sight is clean, with 24/7 service the deciding factor and over 1000 - 5 start reviews (98%). Called the number, and was told someone could be there this afternoon, 2-4 hours worst case, or earlier was possible. Jacob called back and said he could be there within 20 mins. Arrived, clean and articulate. Review and explained the issue to me, and the options. Offered upgrade but did not "push" it. Did not try to "sell me" other products and services I did not need, but answered all my questions honestly. Allowed me to watch the service to understand the complexity of something really simple, but to hard to do without knowledge tools and experience. Another bonus, he had the right parts on the truck. Less then 45 mins later Door was opening and closing as good as new. Jacob took the extra time to review the entire door and motor, tracks, rollers, cables, bearing and bushes. Gave a squirt of magic lube in the recommended ares and grease on the carriage track. Offered that their website also provide maintenance information. From time of call to Job done and dusted less than 90 mins. 6 Starts for Jacob. Polite, knowledgable, skilled, clean, and no BS I would recommend Precision based on my experience Steve
Steve Manthorpe
Jacob Ward Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Precision installed my new door and I am so happy. The installer showed up right on time, with everything needed, and got the job done quickly and with no fuss. The old door was hauled away, debris and packaging included. I couldn't be happier with the work or the price and they will be doing all my door work from now on (I have four garage doors of various sizes).
Kenneth Webb
Jacob Ward Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Excellent work. Jacob was great. Very informative. I asked a lot of questions and he took time out to explain to me how everything worked etc. I wouldn't hesitate to tell my friends to call your company if they need repairs.. Thank you for a job well done. Bill A.
Bill Akers
Jacob Ward Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Jacob did an outstanding job. He installed a new spring and made it look easy. He is very knowledgeable and I would highly recommend him.
Jose Peralta
Jacob Ward Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We bought a new door and the installer's did s great job and we're well informative.
Farnham Cornia
Jacob Ward Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

The service men were very polite and helpful, and had my issue solved in no time. I am extremely happy with Precision!
Kathleen Murphy
Jacob Ward Service Provided:
Garage Door Repair
Technician:
Review:

EVERYONE was professional, very knowledable, respectful of MY time and property and personable. I’m so happy I chose Precision! I would recommend them to anyone from a quick fix to a new door. GREAT JOB, THANK YOU!
Nancy Bazin
Jacob Ward Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Jacob was quick, clean,& professional!
William Lounsbury
Jacob Ward Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Called late and they came next day to fix broken spring. Very professional and friendly. Great service with a smile. Explained all work to be done and completed the job in a timely manner. Would recommend.
Tom Clark
Jacob Ward Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I was very satisfied with the repairman. He showed the problem to me and explained what had to be done. The repair was done quickly and cleanly.
Shirley Zeisler
Jacob Ward Service Provided:
Garage Door Opener Repair
Technician:
Review:

From the initial estimate, to the ordering and through the install the professionalism of everyone that we came in contact with was above bar. The turn around time on getting the door installed was amazing as well. Johnny was funny and informative when explaining the different types of doors and made me feel very comfortable with the process.
Shannon Rasmussen
Jacob Ward Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

We chose Precision because first the warranty on the springs and cable. No one else offered that length of part warranty. Second we were treated well by both agents one who installed the springs and the cable, and the one who installed the door. Although Precision is higher priced I believe the service and parts out weigh the others out there.
Lynda Washburn
Jacob Ward Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I am very satisfied. Jacob was courteous and prompt. He worked hard and installed a new Lift Master. Very happy with product and service. I am a return customer. Never a complaint.
Renee Von otto
Jacob Ward Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Very helpful and considerate. Explained all the options and allowed us to make the most advantageous and cost-effective decision.
Chris Ribeau
Jacob Ward Service Provided:
Garage Door Opener Repair
Technician:
Review:

Jacob, was great he did everything to put in a difficult installation. Everyone was kind and helpful. Thank you very much!
Greg Mares
Jacob Ward Service Provided:
Install Garage Doors
Technician:
Review:

Saturday afternoon and my door wouldn't open with the remote, keypad or button inside the garage. The gear that rotates the belt had broken off. I called Precision because they were located close to home. Turned out to be a good decision. Jacob came out, checked out the problem and offered a couple of options. I ended up getting my garage door opener replaced. It took less than an hour...Jacob was knowledgeable, friendly and really good at his job. He gave me the discount that was offered on the website without my having to ask. This was a very good experience for a frustrating problem. I will use Precision from now on and recommend them to my friends/neighbors. Thanks.
Regina Watkins
Jacob Ward Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

On a cold call for door repair, with a broken spring and frayed cables, your service tech Jacob arrived within 2 hours of my call. I found him to be knowledgeable, courteous and very professional. He had my door operating as new within 45 minutes at a very reasonable price. I would definitely recommend your company to friends and neighbors! And, add a pat on the back to Jacob for exemplary service!! Ron
Ronald Dicenzo
Jacob Ward Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Thanks to Jacob for a great job on repairing our seemingly unrepairable garage door that got crunched. Many thanks!
Ruben Ramirez
Jacob Ward Service Provided:
Garage Door Repair
Technician:
Review:

Quick and quality job.
Ellis Menditto
Jacob Ward Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

extremely satisfied with service in every way. exceptional technicians
Julia Oldham
Jacob Ward Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Precision Garage Door and their technician Jacob were outstanding. I would highly recommend them to anyone. Customer service is a lost art but not with this company! Thank you!!
Susan Kucherer
Jacob Ward Service Provided:
Garage Door Repair
Technician:
Review:

A professional job by an excellent technician. I am very satisfied with the product and the work performed.
Robert Kane
Jacob Ward Service Provided:
Install Garage Doors
Technician:
Review:

Great customer service. Jacob was awesome. Very professional. Thank you.
Lauren Rubin
Jacob Ward Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

The 2 technicians were prompt and arrived early. The technician gave me an analysis of the the door problem and did not attempt to oversell the installation of a new mechanism for opening it when I said that I could just live with the problem for a while longer if that were possible to avoid the expense of a new door opener.
Charles Peters
Jacob Ward Service Provided:
Garage Door Opener Repair
Technician:
Review:

Jacob was fantastic, I couldn't be more pleased with his knowledge, expertise and friendly personality
Miguel Zevallos
Jacob Ward Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

*****
Malan Mark
Jacob Ward Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
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