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Read what people are saying
about Precision Garage Door in:

Tucson Area, AZ

Precision Garage Door of Tucson
has received 928 reviews, averaging 4.94 Stars:
Review:

Very happy with the same-day service and product. Installer was courteous and efficient and made helpful suggestions. Garage door and opener operates quietly and smoothly.
Terry Suman
Chris O' Brien Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

It's Saturday & 108....and of course the garage door breaks. Precision responded & had it FIXED within 2 hours! Great service, friendly, efficient, and a pleasure to deal with. Highly recommend.
Judy Tenen
Johnny Sanchez Service Provided:
Garage Door Repair
Technician:
Review:

same day scheduled service & same day garage door opener replacement; very professional, efficient & friendly
Heather Walsh
Johnny Sanchez Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Jared was wonderful!!!!! What a great guy!!! He was very helpful and polite with extensive knowledge and professionalism!!! Please give him a raise!! Thank you so much
Shannon Dominguez
Jared Johnson Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Precision came out on the day I called them. Chris, the technician, was polite, thorough and finished the job promptly. I have used Precision for years, and am happy to recommend them.
Arlene Corey
Chris O' Brien Service Provided:
Garage Door Opener Repair
Technician:
Review:

Justin arrived right on time, did the work quickly and efficiently, and left the garage as clean as it was before the job.
Steve F.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

5 stars
Frank Boyle
Service Provided:
Garage Door Repair
Review:

We chose Precision to replace our garage door on 5/28/18. The technician assured us we would have our new door in 10 days and it would be installed before we went on vacation. Needless to say, it didn't happen. It was just installed 6/30/18. Communication was at best, a 3 out of 10 (if that). We were never called and told of any delays. We called several times and were not called back. Overall, we are very pleased with the final product. Just wish communication was better and more accurately addressed from the beginning.
Gary Havunen
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

We called. TOMMY came out within two hours, explained everything, worked quickly and efficiently, had all the parts needed on the truck, cleaned up and was gone. Loved the follow up from the office. Made sure everything was A-OK.
Susan Hileman
Johnny Sanchez Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Fast response, able to come out the same day I called. Technician was in and out in about 2 hours.
Bobby Spillman
Johnny Sanchez Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

I still have the loud clicking noise on the bar connected to the Genie motor. Is rather annoying and disappointing not to have it working just right. Wasn't clicking when Jacob came the second time, as I had opened it several times. I opened the garage door and it was happening as usual.
Ann Anderson
Service Provided:
Garage Door Repair
Review:

I was impressed with the technician, Jared. He was honest and was able to answer all the questions I had. His professionalism was a breath of fresh air. Thank you Jared for taking the time to explain all the workings of my garage door. I will be recommending you to all my neighbors.
Mary Rebarchak
Jared Johnson Service Provided:
Garage Door Repair
Technician:
Review:

Excelent service!
Kirsten Grossman
Jared Johnson Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Jared installed our gate opener, and he has been overly accommodating and incredible at his job! He’s gone out of his way to come by and explain how everything works and our options thoroughly, and the same after it was installed. He’s been quick to return calls with questions and he’s extremely patient! He works diligent and hard, and he’s extremely knowledgeable at what he does. We would recommend him and Precision Door anyday!
Ashley and Kyle Cass
Jared Johnson Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

My call for service was sent out at 10 am and was told a tech would be at my address between 12 - 2pm. At 12:45 Justin arrived. He was very curtious and saw right away what my problem was; the sensor on one side was being blocked. He also suggested I move some tools away from the other side. He also checked other things to make sure all was in order. I would rate the service as a 5. I have used Precision before and was happy with the service.
Rachel Trefry
Service Provided:
Garage Door Repair
Review:

Chris did an excellent job. He was prompt, courteous, explained my options, and repaired the door quickly.
Dan Sanderson
Chris O' Brien Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

This company doesn't deserve a starwish I could give a Negative 5 star rating! I am reporting them to the Better Business Bureau. Absolute service and worst company I have ever had to deal with. Second time replacing a spring in less than 6 years. Purchased a brand new top of the line door/parts. Company calls me within 1 hour of my appointment (booked day before) and informs me that I need to provide THEM my copy of any agreement or warranty otherwise I will be charged. Tech said he "didn't have time" to look it up. I called and spoke to a Melissa who informed me that they had NO records of my contract and warranty and everything older than 2015 "had been lost" and it was the customers responsibility to produce PROOF of purchase and warranty!!! When tech finally show up ( 6:00pm)two after After my appointment time (4-6pm)window. He did NOT have the part. He said there would be NO labor or part charge and he apologized and said he had to run over to the warehouse. He left and NEVER called or Showed up with any part! Worse yet, he told his dispatch that the CUSTOMER had to reschedule for Monday or Tuesday. We knew nothing of this! I called the next day and complained. Thankfully Precision was open on Saturday and sent a tech out 4 hours later after I complained 6-8pm was too late and I could not get my car out of the garage because duffus took apart my door spring leaving it completely unusable! Meantime the new tech Ryan new NOTHING of the specific part that I needed and had no idea what was going on. He called his dispatch and by the grace of God he HAD the part on his truck otherwise I would have been screwed (again). Then, once it was fixed I GOT BILLED $219.00 in labor cost! Worst purchase ever! Now I am stuck with these assholes as long as I own my home. FML!
Doug Streeter
Service Provided:
Broken Garage Door Spring Repair
Review:

The technition was very knowledgeable about what was wrong with my old garage door. He was very professional as well as understanding about the problem. He suggested a moderately priced model and it was installed in a very short time frame. If I have other garage door issues I will call again. Thank you
Ben Murry
Johnny Sanchez Service Provided:
Garage Door Opener Install
Technician:
Review:

Great job Quick and professional
Anthony Launey
Jared Johnson Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Justin was at my door 30 min. after my call to Precision. He was friendly and clearly explained how he was going to fix my issue. The work was done quickly and he did those small extra things like oil the drive chain.
Joe Conley
Service Provided:
Garage Door Repair
Review:

Arrived home to find the torsion spring on our double garage door was broken. Called Precision @4:00 pm to see when someone could come out. Had a tech, Johnny, out by 6:00 pm that day. Replaced torsion spring and we asked him to upgrade our door opener as well. He was very professional and knew his stuff. All work done in a timely fashion. We’d definitely recommend Precision for garage door service.
Chris Harris
Johnny Sanchez Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Prompt ,courteous and smooth service. Much appreciated! Thanks again!I
Jane Nichols
Johnny Sanchez Service Provided:
Garage Door Repair
Technician:
Review:

Johnny was very punctual and professional. We ended up doing more work than we originally had planned to but are glad with our decision. Johnny was not at all pushy but rather gave us options. Excellent job by an excellent employee. As a former business owner I know what an important and difficult part of any business that is. Take good care of him!! Thank you, we will definitely refer our friends and associates to your company. Elizabeth
Elizabeth Miller
Johnny Sanchez Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

very efficient, good work
Wiley Murphy
Jacob Ward Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

We had a bit of a weird problem that Jarred figured out and fixed very quickly. He even returned 30 minutes later to fix another problem that cropped up. Could not ask for better service, enjoyable.
Tim White
Jared Johnson Service Provided:
Garage Door Repair
Technician:
Review:

Did not end up with my original request because of my antiqated door unit. But it was discovered that new springs were required. The cost was much more than I wanted to pay, but Justin explained in great detail why it would be to my advantage to get new springs. He was personable and honest. He was kind and real. We were able to have a meaningful conversation. So in the end, the experience was very positive and I would recommend Precision Door to anyone who would be in need of the service. Justin did an excellent job, and I am grateful for his advice.
Diane Smith
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Fast and well done job. Same day service unde one hour. Polite and knowledgeable technician.
Teresa Trowers
Johnny Sanchez Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Five stars for sure. Jared was on time, very professional, knows the trade, less than one hour My door was up and going. Thank-you Jared! Robert Patze
Robert Patze
Jared Johnson Service Provided:
Garage Door Repair
Technician:
Review:

very good service.
Jennifer Jarrett
Johnny Sanchez Service Provided:
Garage Door Opener Install
Technician:
Review:

For a number of years, I have called Precision for help with my garage door. They have always been prompt to come out. They have let me know what needed to be done and given me choices of what to do. I appreciate the fact that they clean up so when they are gone no one can tell they have been here except me and that is because my door is working great again! Thank you Precision.
Myrna Peterson
Johnny Sanchez Service Provided:
Garage Door Repair
Technician:
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